Instill Kids Bedtime Prayer

Frequently Asked Questions

Practical answers for setting up bedtime prayer routines, creating personalized audio, managing profiles, listening offline, and getting help.

Getting Started

What is Instill Kids Bedtime Prayer?

Instill Kids Bedtime Prayer is a mobile app for parents who want a calm bedtime prayer routine for their children. It offers personalized spoken prayers, classic prayers, gentle background audio, playlists, daily reminders, and scripture-based Learn and Pray modes when enabled for the app build.

Personalized Prayers

How are prayers personalized?

The app uses the profile details you enter, such as a child's name and voice preferences, to create personalized audio prayers. Pronunciation guidance is stored behind the scenes so the spoken prayer can say the name naturally without showing phonetic or IPA text in the app.

What happens when I play a prayer for the first time?

If the prayer audio is not already available on your device, the app requests or prepares it, then plays it when ready. Some prayers may be ready immediately, while personalized prayers can take a little longer. During longer waits, the app may offer short classic prayers that can play while the personalized prayer continues preparing.

Why is a prayer taking time to generate?

Personalized audio may need to be created before it can play. The app keeps checking for the finished audio in the background. If generation is temporarily unavailable or your connection drops, you can try again later or play audio that has already been downloaded.

Profiles & Pronunciation

Why does the app ask me to check pronunciation?

The pronunciation check helps make sure the prayer voice says the name correctly before personalized audio is generated. If the sample does not sound right, you can type how the name sounds. The app keeps the displayed name the same while using the pronunciation correction only for audio generation.

Can I change a child's pronunciation later?

Yes. In Settings, open the child or profile area and update the pronunciation details. Previously generated audio for that profile may be cleared so future prayers use the corrected pronunciation.

Can I add more than one child?

Some versions of the app support multiple child profiles, while other versions are configured for a single prayer profile. In multi-child versions, you can select which child or group of children a prayer is for. In single-profile versions, profile management appears in Settings as your own profile rather than child management.

Listening & Audio

Can I use the app offline?

Partly. Prayers and background audio that have already been downloaded can play offline. Creating new personalized prayer audio requires an internet connection.

Does the app save audio on my device?

Yes, when offline audio saving is turned on. Generated prayers and background audio can be cached locally so they replay faster and may work without a connection. You can manage this from Settings under Downloads & Storage.

How do I free up storage?

Go to Settings, then Downloads & Storage. You can delete downloaded background music or downloaded prayer audio. The app can download or generate the audio again later when needed.

Can I choose the prayer voice?

If your app version includes more than one voice, you can choose a voice during setup or later in Settings. If only one voice is configured, the app selects it automatically.

What happens if I change the voice?

Changing the voice may clear previously generated prayer audio from the local cache, because the app needs audio that matches the newly selected voice.

Can I choose background audio?

Yes, if background audio options are enabled. Common options may include music, rain, white noise, or no background audio. You can change this in Settings under Background Audio.

Can I mute the background audio?

Yes. The player includes controls for muting or pausing background audio while the spoken prayer continues. When playback resumes, the app follows your current mute and background audio preferences.

What should I do if audio will not play?

Check your internet connection, try another prayer that has already played before, and confirm the device volume is on. If the issue continues, go to Settings, then Help & Support, and contact support or report a problem.

Library & Playlists

What are classic prayers?

Classic prayers are short, non-personalized prayers such as traditional bedtime or familiar prayers. They can appear in the prayer library, search results, playlists, and during longer personalized-prayer generation.

Can I make playlists?

Yes. You can add prayers to playlists, create new playlists, reorder tracks, and remove prayers from a playlist. Depending on your plan, some playlist actions may require premium access.

What are liked prayers?

Liked prayers are prayers you have marked with the heart button. In multi-child versions, likes can be specific to the selected child or profile, so the same prayer may be liked for one child and not another.

Reminders

How do reminders work?

You can set a daily bedtime prayer reminder in Settings. The app asks for notification permission when you set the reminder. If notifications are disabled, the reminder will not be saved until notifications are allowed.

Account & Premium

Why do I need an account?

An account helps keep profiles, preferences, likes, playlists, and subscription status connected to you. The app is designed to work offline-first, but account sync helps keep your prayer library and settings current.

What does premium unlock?

Premium access depends on the current app configuration and subscription offer. It may unlock premium prayers, more bedtime listening tools, playlist features, or other content shown on the upgrade screen.

How do I restore a purchase?

Open Settings, then Subscription, and choose Restore Purchases. This checks the app store purchase linked to your account and device.

Does Family Sharing work?

Family Sharing depends on the app store product settings. On Apple platforms, eligible subscriptions or lifetime purchases can be shared only if Family Sharing is enabled for that product in App Store Connect. Google Play does not provide the same store-level subscription sharing behavior.

Privacy & Support

What data is included if I export my account?

Account export includes family account data that can be copied from Settings. Generated audio URLs are omitted.

How do I delete my account?

Open Settings, then Account, and choose Delete Account. This removes the account data from the device, including profiles, playlists, likes, reminders, and downloaded generated audio. A parent gate may be required before the action completes.

Is my child's pronunciation shown in the app?

No. Pronunciation details are used only behind the scenes for audio generation. The app keeps the regular display name separate from pronunciation correction data.

How do I contact support?

Open Settings, then Help & Support. You can contact support, report a problem, send feedback, or open the help center.

Still need help?

Open Settings, then Help & Support, and choose Contact Support, Report a Problem, or Send Feedback.